Your inbound agent who answers calls, captures customer details, qualifies leads, gets details for quotes, books appointments and answers customer typical questions. While you focus on what matters most.
Talking to Kelsey is the easiest way to see what’s possible. She’ll take you through what an inbound agent can do for your business, ask about your challenges, and show you how effortless it can be to never miss an opportunity again.
Every call answered, every SMS responded to, every detail captured.
Replies and leads handled while you work.
Qualified prospects and existing customer service calls booked straight into your schedule.
Website Chat, Social Messages, Direct, Text & SMS Messages.
Wherever your customers reach out.
With Kelsey on your team, every call becomes an opportunity.
No more missed chances.
No more wasted hours.
Just the peace of mind that comes with knowing your business is always responsive.
If you don't find an answer to your questions below give Kelsey a call on 0483 949 635 and she doesn't have the answer she can book you call back to get the answers you need.
No complicated tech. We set everything up so Kelsey just works – you don’t need to learn new systems or change the way you run your business.
Kelsey will collect all the details and let them know a team member will get back to them. You’ll still be the expert – she just makes sure you never miss the chance to respond.
Kelsey is a virtual inbound agent, she sounds natural, holds a conversation, and captures all the details you need. Most callers won’t even realise she’s AI unless you tell them.
You’ll experience how she works – answering your call, asking about your business needs, and showing how she could save you time and capture more leads. If you’re curious, she’ll offer to book a follow-up with Adam to talk next steps.
Almost certainly – Kelsey works for all kinds of businesses, from trades to retail to service providers. We avoid highly regulated industries like legal, medical, and finance for privacy and compliance reasons.
That’s up to you. Start with calls, then add email handling, calendar bookings, and other channels like web chat, DMs, and SMS whenever you’re ready.
After every call, you’ll receive a clear summary by email – including the caller’s details, questions, and anything they were interested in.
Yes. Kelsey can work 24/7, meaning you never miss a lead because you’re off the clock.
Copyright © 2025 Affinity AI - All Rights Reserved.
Adam John Norris - ABN: 3566 8949 207 Trading as Affinity AI
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